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POWERFUL INFORMATION
Realistically, the scourge of catastrophic
downtime will never be completely
eliminated. As long as heavy equipment is
used to shape the earth, machine failures
will threaten productivity. The good news is
that your John Deere dealer offers a
proactive, fix-before-fail strategy on
machine maintenance that can reduce
catastrophic downtime dramatically. It's
called Customer Personal Service (CPS), and
it's a full lineup of programs and services
that will help you control costs, save time,
and reduce stress.
Product life-cycle data is an important
component of CPS because it provides
invaluable information on the predicted life
span of major components. This information
can be used to preempt catastrophic downtime
by servicing major components at about 80
percent of their life cycle.
Does replacing (or overhauling) a
transmission or hydraulic pump before it
declines in performance really make sense?
Absolutely. For a number of reasons:
REASON 1 - You avoid the
immediate loss of productivity that results
when a machine goes down suddenly on a
jobsite.
REASON 2 - You preserve the
trade-in value of the old unit. The price of
components like engines, pumps, and
transmissions has risen dramatically over
the last two decades. It doesn't make good
business sense to run them until they fly
apart.
REASON 3 - It prevents
collateral damage to other systems. For
example, a failed hydraulic pump usually
contaminates the entire hydraulic system,
putting expensive components like cylinders
and valves at risk. You also have to deal
with the time-consuming, labor-intensive
process of flushing the entire system.
REASON 4 - It puts you in
control. Instead of reacting to problems,
you can use product life-cycle data to
manage your equipment. Imagine how much more
satisfying your job would be if you could
schedule downtime on your terms.
Your dealer Customer Support Advisor (CSA)
can show you how product life-cycle data and
a CPS-based machine-maintenance plan can
benefit your operation. You can get access
to additional information and applications
through CPS Online. Just contact your CSA
today and put this powerful information to
good use.
MAKE CATASTROPHIC DOWNTIME OBSOLETE
If older, high-hour machines are important
to your operation's productivity, product
life-cycle data can be an invaluable
management tool. Your dealer CSA can help
put together a strategy that puts this vital
information to good use. Call today and
start making informed decisions on machine
maintenance that can save time and money,
and reduce the risk of catastrophic
downtime.
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